Dear Marie [of Santa Claus Trips],

Pass on my thanks to Brian [of Santa Claus Trips] for all his help with the booking and to you for these arrangements. Had wonderful day and intend going back 2-3 years when my youngest is older. Lapland was excellent as was the staff there both in attendance and on the flight.

A most wonderful day.

Lynn.

Dear Brian [of Santa Claus Trips],

I just wanted to write and say that we had the most amazing and fantastic day on Saturday (Dec 10th) in Lapland. My seven year old god daughter was overwhelmed and it was one of the most magical places I have ever visited. I thought it was well worth the money we paid and it was brilliantly organised.

I was very impressed with the organisation there from start to finish and as I say we could not have had a better day it was superb. I know you said you had been before but the place is spotlessly clean and maintained to a very high standard. Everyone there was very helpful and completely accommodating. I think it is the the best present that anyone could give a child.

There is nothing that you could moan about at all from the time we checked in to the time we landed. Thank you very much and my God daughter said on the plane on the way home that she will remember that day as long as she lives and I will as well.

It was brilliantly organised and I would recommend it to anyone in the future and will be recommending they book through you.

Kind regards

N. Kessell

Dear Lynne

We had been looking at going to Lapland as a surprise for my 5 year old...We stumbled across your website and were thrilled to find a trip which was affordable and included everything. We rang up just to check a couple of things and were even more thrilled when we found a trip leaving from East Midlands at no extra charge. Lynne was excellent and we recommended others who were thinking of going to get in touch with you first! Your company was friendly, helpful and efficient - everything went smoothly.

Right from the outset, we could not fault a single thing. The crew on the plane issued all the kids with reindeer antlers which was a lovely touch and got everyone into the spirit of things. The food on the plane was excellent and the staff were brilliant - nothing was too much trouble - they even had us singing Christmas carols on the way there. When we got to Lapland the 'elves' who were waiting to take us to Santa village were very friendly and extremely efficient to get us on the warm coach quickly.

We got to Santa village and the place was just magical. We were all togged up in our thermals and out playing in the snow within 40 mins of us landing ! Excellent! The magical forest was just wonderful - and it made it even better as they had had 4 inches of fresh snow that morning. My little girl was in her element - as was myself and my wife. The reindeer rides, husky rides and snow mobiles were brilliant!

We had a very nice lunch (kiddie friendly again - burgers, chicken nuggets and chips) and then it was time to meet the main man himself. He was the best looking Santa any of us had seen - really authentic. We then had more time to play in the snow before it was time to leave - to be honest we didn't want to go...we'd had such a fantastic day.

The plane journey home even had us having a full Christmas dinner to round the day off. All I can say is, it was a truly magical day and one which we shall never forget - thank you!

Dear Brian [of Santa Claus Trips],

I just want to say thanks for the most amazing day, Lapland was wonderful. I cant say thank you enough for all your help with my questions and everything that I wanted to know before I left.

My son had an amazing time and liked the reindeers and huskies best, especially when we nearly fell off the sleigh and hit the tree !!!

The reps were excellent , we had an English rep and also a Lappish one that had excellent local knowledge there wasn't a question that he couldn't answer.

We met Santa and sent some postcards , and went on the ice slides !!!

Everything was planned amazingly well and my little boy had an excellent time. I don't think my son will ever experience anything like it again or myself for that matter !!

Thank you again for making everything so perfect for us , I believe my little boy lived every child's dream at the weekend

I hope you have a very happy Christmas and a wonderful new year.

Kindest Regards

Dear Lynne [of Santa Claus Trips],

the staff at Santa Claus Trips were extremely helpful and had obviously been on the trips they were selling. Their experiences of just how cold it really is were very helpful in organising what to take and having first hand knowledge of the accommodation on offer is really comforting as for most people its a first time vcisit..

The kids were amazed at just how powdery and deep the snow was and tobagganing to the shops was a real thrill - and snowmobiles, reindeer and huskies in one morning was a huge highlight. In The first hour they made more snowballs than they had in their entire lives...