See why hundreds of families trust Santa Claus Trips with their Lapland Holiday
Real reviews from real families who've booked with us for their magical Lapland trip. Rated Excellent by verified customers – browse the experiences for yourself.
Exceptional
4.9 out of 5
Showing 1,296 five-star reviews
- Trusted CustomerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted
Ashley was amazing made the booking service so easy and such a lovely lady to talk to!
Share: - Ms HadwellFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted
Location: AUS
Great Customer Service
Luna was super friendly and very helpful. She responded to my emails in a very timely manner, and nothing was too much trouble. When Luna wasn't available to respond, another team member did! Everything was also outlined very clearly in the itinerary right from the beginning.
Share: - Ms BeckerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted
Location: GBR
So excited
Louise was so patient with all my questions o
Listened to my requirements and explained all the different experiences to meeShare: - Trusted CustomerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted
Sam was very helpful
Share: - Trusted CustomerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted
Ashley was lovely, so friendly and helpful
Share: - Trusted CustomerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted
Booking Lapland
Communication was timely and informative.
Share: - Mrs BellFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted
Location: GBR
Excellent and Helpful
Excellent and helpful
Share: - Trusted CustomerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted
Luna is awesome
Luna was absolutely wonderful, very knowledgeable and helpful! Extremely patient with my many questions and able to answer truthfully as clearly very well experienced. I'd also tried a few other well known travel companies and they had nothing on Luna, she was fantastic and helped find us the best deal for a once in a lifetime trip! Extremely grateful! Looking forward to our trip so much!
Response from Paula Hume
Good Morning
We are so pleased to hear how wonderful Luna was in assisting you with your booking. It's fantastic that her knowledge and patience enabled you find the best deal for your trip. We truly appreciate you sharing your positive experience and hope you have an absolutely amazing time on your once-in-a-lifetime adventure!
Kind Regards
Paula Hume
Lapland Sales Coordinator
Santa Claus TripsShare: - Mrs ConnellFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted
Location: GBR
Fantastic service
Fantastic, very knowledgeable. Understood exactly what we were wanting from our trip. Communication was clear and accurate and filled me with confidence when booking.
Response from Paula Hume
Dear Mrs Connell
It's wonderful to hear that you had such a fantastic experience with us! We're so pleased that our team was knowledgeable and that we understood exactly what you were looking for from your trip. Clear and accurate communication is very important to us, and we're delighted it filled you with confidence. Thank you for choosing Santa Claus Trips.
Kind Regards
Paula Hume
Lapland Sales Coordinator
Santa Claus TripsShare: - Trusted CustomerFeefo Verified - This review is from a customer who had a verified transaction and was invited to leave a review via Feefo, highly trusted
Fast, easy and stress free
Great service. Took the stress out of finding the right holiday. Made it fast and easy to book. Come up with plenty of packages, all of which has what I asked for.
Response from Paula Hume
Good Morning
We are delighted to hear that we could provide you with a stress-free and easy booking experience! It's wonderful to know that our range of packages offered you the choice to find exactly what you were looking for. We appreciate you taking the time to share your positive feedback.
Kind Regards
Paula Hume
Lapland Sales Coordinator
Santa Claus TripsShare: