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Meet our Lapland Holiday Experts


Amanda Nelson

“My passion is undoubtedly travel, and with over 18 years’ experience within the industry I have developed a compelling understanding of Lapland in pArcticular. The once-in-a-lifetime activities that are synonymous with a Lapland holiday and bring so much joy to so many people are what motivate me to enhance my understanding further. The mystery of Lapland, partnered with the glistening snow and starry night setting makes for a truly perfect Winter wonderland environment that excites those of all ages – not just little kids! I myself have experienced this first-hand on board the Christmas Sparkle trip, which was simply unforgettable. The exhilarating Reindeer sleigh ride through the snowy forest and meeting the breathtaking Snow Huskies and their adorable puppies are memories that will live with me forever. No trip to Lapland would be complete without paying a visit to Santa himself and his many little elves – a truly magical experience that transports you back to your youth... leaving you feeling like you are in your very own little Christmas miracle film.” 

Andrew Trueman

“My name is Andrew and I have worked in travel for over 23 years, joining the Santa Team back in 2020. Throughout my career, I have experienced a wide range of holidays from beach breaks, city breaks, cruise holidays and camping - but nothing quite compares to the magic of  Lapland. My most memorable trip has to be the Christmas Sparkle break at the wonderful resort of Ruka. You genuinely feel like you are living in your very own Christmas Miracle film; from meeting the resort staff and Santa’s Elves, standing on top of the slopes with the frozen air glittering in the flood lights and dabbling in the unique experience of tobogganing! Other highlights include the Reindeer sleigh ride through the woodland or the high energy Husky sleigh ride! Of course, no trip to Lapland would be complete without a visit to see the main man himself, Santa - hidden away in the forest in his log cabin with his elves. I can hand on heart say that this was one of the most magical experiences of my life.”

Holly Paton

My name is Holly. I have worked within the travel industry for almost a decade now, I am a jet setter and love all things travel so I always knew I would be in this industry for life!  
I have recently joined the amazing Santa Claus team and I have LOVED every magical second of dealing with all things Lapland. I visited this beautiful region when I was younger and all I can say is the experience will stay with you FOREVER!!  I love selling these Magical trips and cannot wait to be back! 

Jane Okey

“With over 20 years’ experience in travel, I have worked up a fantastic array of knowledge, pArcticularly for Lapland escapes. My passion in life is unquestionably booking these wonderful trips for our guests as they are guaranteed to deliver once-in-a-lifetime experiences that create magical memories for both adults & children collectively to cherish forever. My personal favourite has to be the exhilarating Husky Sleigh Ride! These magnificent animals truly take your breath away, and the genuine thrill and rush of adrenaline that comes with this excursion is like nothing I have ever experienced before – I cannot recommend it enough.”

Janice McIntyre

“I have worked in the wonderful world of travel for over 23 years now. Throughout this time, I have enjoyed an extensive selection of magical holidays ranging from long haul trips in idyllic bucket list destinations to shorter breaks in culture-packed cities – but none fit the title of ‘magical’ more so than a trip to Lapland. The genuine excitement that beams across the faces of little ones when they finally get to meet their hero Santa is just so wholesome, and undoubtably a memory that will stay with them forever. On a personal level, my favourite part was the enchanting reindeer sleigh ride over the crisp white snow with only the jingling sound of the sleigh bells to be heard – an experience that was truly exclusive to a Lapland holiday.”

Jodie Rogers

With over 5 years in the cruise industry under my belt, I have developed a profound passion for travel and holidays. I have since focused my expertise on Lapland trips specifically, taking great pride in providing the best service possible for every single one of my valued customers. I made the decision to step into the magical world of Lapland as I fell totally in love with the breathtaking scenery that surrounds it. No matter what age you are, you too will be astounded by the mesmerising backdrops that welcome and excite you at every turn. My favourite experience from a trip thus far is undoubtedly spending time with the glorious reindeers before enjoying a bucket-list worthy reindeer sleigh ride through the snow covered forests. A genuine once-in-a-lifetime experience that everyone should pursue.

Kira Lindsay

Hi, my name is Kira, and I joined the team of Lapland Experts earlier this year. This is my first jump into the travel industry and what better role than specialising in Lapland Holidays!
From a young age, I have loved every ounce of Christmas, and the idea of Lapland has always been a dream to me; meeting Santa, the reindeers, seeing all the elves and what they have been
busy doing ahead of the big day. The range of Snow Activities that are so unique to Lapland is what makes me love this place the most. It's a place that can hold so many memories and the trips to Lapland can continue for generations.
I love the concept that these are once in a lifetime trips and the joy it brings to families with young children and the amazing memories, I know Lapland will hold in their lives forever, this is what makes my job worth it!

Lauren Ferry

Hi, my name is Lauren and my illustrious career in travel now spans over 20 years. During this time, I have focused my attention on becoming an expert regarding all things Lapland. Christmas is without question my favourite time of the year, and the magical Christmas spirit that is felt within the region is evident the second you arrive. The genuine excitement that appears on both kids and adults faces alike simply never gets old and the heartwarming memories that will stay with my clients forever is what motivates me to continue to provide the best Lapland experience for all

Louise Wilson

I have been working in the travel industry since 2005 and have seen some truly amazing places in my time! From the dreamy destinations of Hawaii, Mexico and the Caribbean to the action-packed adventure of Asia and Alaska – I’ve experience it all. Although I have been very lucky to explore so many sought-after and desired locations on earth – and I enjoyed every single minute – it is the wonders of Lapland that have truly stolen my heart. The mystical stories and tales shared leave a sensation of magic in the air, lighting up everyone’s faces when told! Those fortunate enough to visit always fall in love with the fascinating Reindeer and Husky’s, which only come second in popularity to the main man himself, Santa Claus! No matter what age you are, or what you believe in, this really is a magical experience and the collective happiness is felt instantaneously from the second you arrive.

Luna Webb

“I’ve now been in the travel industry just shy of 10 years... time really does fly when you’re having fun! My favourite thing about working specifically within the Lapland sector is the fact that this magical location looks exactly as you would imagine (and then some) – a genuine Christmas wonderland setting that never gets old. The picturesque snowy covered trees partnered with the excitement that you can just feel in the air, instantly overwhelms me with pure joy every single time I arrive. My favourite experience is undoubtedly the Christmas Sparkle expedition, where you can meet the stunning reindeer in their natural habit and feed them their favourite snacks by hand! What truly makes this experience so beautiful however is watching first-hand how well looked after and cared for these majestic animals are. You can see the happiness and contentment in their eyes and the passion for their well-being and safety from their friendly handlers is palpable. I am counting down the days for my next visit and cannot wait to make more unforgettable memories in this magical little paradise.”

Paula Hume

Hi I’m Paula.

I am the sales co-ordinator for the Santa Claus Trips team. My love affair with Lapland began 12 years ago and every visit sees me leaving a little bit more of my heart in this magical region. We have an amazing team here at Santa Claus Trips, we are more like family than colleagues, and we will always work together to find you the Lapland break that is perfect for you – collectively we have a wealth of experience about this vast region.
My most recent visit was the small resort of Pyha and I am already planning my return visit. While the Northern Lights have eluded me so far, one of the highlights of my last visit was snowmobiling into the Luosto lowlands (where there is no artificial light at all) and looking upwards to see the Milky Way! Having met the real Santa several times, we are now on first name terms, and I am always delighted when he tells me our customers, adults and children alike, make the top of the good list EVERY single year. That’s got to be a record!
What can you expect from a visit to Lapland? Whether you travel on a once in a lifetime trip to this visually stunning place or whether your first visit opens a new insight in what arctic Lapland can offer you as a return visitor, you will fall in love with the place and its people. You will love the huskies who are as bouncy as they are barky, all they want to do is run and pull their sleds. The beautiful and gentle reindeer are a delight, although there is only one with a red nose (and it’s rumoured to only glow on Christmas Eve). Will you be lucky enough to spot Rudolph in the herd? The scenery is breathtaking, expect to fall in love with the landscape and while there will always be an opportunity to buy a souvenir of your trip to Lapland, the memories you will take home will be the best souvenir of all.