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Meet our Lapland Holiday Experts


Bethney Cook

“I have worked in travel for over 5 years now specialising in the captivating Christmas wonderland of Lapland... and have cherished every single minute of it. I love how magical this enchanting destination is and that feeling of excitement that is apparent from the second you arrive never gets old. Whether you’re there for Santa or not, you can see every star in the sky on a clear night and the air is so crisp and fresh – which allows for some of the most beautiful pictures imaginable! It must also be said that the Lappish people are some of the friendliest and most welcoming people I have ever had the pleasure of meeting. My favourite experience thus far has to be visiting a husky training centre in Norwegian Lapland. We cuddled weeks old puppies, had a beautiful search for the northern lights by sled (and we saw them!) and indulged in traditional Norwegian food – including one of the best desserts I’ve ever eaten. Visiting the reindeer centre on Canterbury’s Christmas Sparkle itinerary was also phenomenal. Our pleasant guide was both funny and informative and standing in a ginormous field surrounded by happy reindeer was the real highlight of my time in Ruka.”


Genie Wilson

“Over the past 4 years I have been immersing myself in all things Lapland. Renowned for being a destination associated with mystery and excitement, Lapland is able to draw you in with its breath-taking natural wilderness and scenery before transporting you back to your childhood through the various extraordinary activities on offer. The truly unique excursions such as reindeer sleighs and husky rides, partnered with the endless white snow and festive decorations, guarantees that you will be left feeling like a child waking up on Christmas Day when it is your turn to meet Santa. If I had to pick a favourite excursion it would be the Northern lights snowmobile safari in Karesuando. Travelling by snowmobile through snowy forests and over frozen lakes before stopping on a reindeer reserve to admire the Northern lights that danced above our heads was an unforgettable experience.”

Caitlin Murphy

“Having worked in travel just shy of a decade now I have picked up an obsession for the beauty of Lapland. This idyllic destination is submerged in striking scenery at every turn and is packed with bucket-list worthy excursions to be enjoyed by all walks of life. The once-in-a-lifetime opportunity of Husky Mushing is by far the most unique experience of my life so far – I cannot recommend it enough. However, my favourite experience in Lapland thus far has to be observing the Northern Lights as they light up the sky above you. Watching all the beautiful colours change whilst being surrounded by my nearest and dearest is a memory that will last a lifetime – simply magical.”

Amanda Nelson

“My passion is undoubtedly travel, and with over 18 years’ experience within the industry I have developed a compelling understanding of Lapland in pArcticular. The once-in-a-lifetime activities that are synonymous with a Lapland holiday and bring so much joy to so many people are what motivate me to enhance my understanding further. The mystery of Lapland, partnered with the glistening snow and starry night setting makes for a truly perfect Winter wonderland environment that excites those of all ages – not just little kids! I myself have experienced this first-hand on board the Christmas Sparkle trip, which was simply unforgettable. The exhilarating Reindeer sleigh ride through the snowy forest and meeting the breathtaking Snow Huskies and their adorable puppies are memories that will live with me forever. No trip to Lapland would be complete without paying a visit to Santa himself and his many little elves – a truly magical experience that transports you back to your youth... leaving you feeling like you are in your very own little Christmas miracle film.” 

Andrew Trueman

“My name is Andrew and I have worked in travel for over 23 years, joining the Santa Team back in 2020. Throughout my career, I have experienced a wide range of holidays from beach breaks, city breaks, cruise holidays and camping - but nothing quite compares to the magic of  Lapland. My most memorable trip has to be the Christmas Sparkle break at the wonderful resort of Ruka. You genuinely feel like you are living in your very own Christmas Miracle film; from meeting the resort staff and Santa’s Elves, standing on top of the slopes with the frozen air glittering in the flood lights and dabbling in the unique experience of tobogganing! Other highlights include the Reindeer sleigh ride through the woodland or the high energy Husky sleigh ride! Of course, no trip to Lapland would be complete without a visit to see the main man himself, Santa - hidden away in the forest in his log cabin with his elves. I can hand on heart say that this was one of the most magical experiences of my life.”

Jane Okey

“With over 20 years’ experience in travel, I have worked up a fantastic array of knowledge, pArcticularly for Lapland escapes. My passion in life is unquestionably booking these wonderful trips for our guests as they are guaranteed to deliver once-in-a-lifetime experiences that create magical memories for both adults & children collectively to cherish forever. My personal favourite has to be the exhilarating Husky Sleigh Ride! These magnificent animals truly take your breath away, and the genuine thrill and rush of adrenaline that comes with this excursion is like nothing I have ever experienced before – I cannot recommend it enough.”

Janice McIntyre

“I have worked in the wonderful world of travel for over 23 years now. Throughout this time, I have enjoyed an extensive selection of magical holidays ranging from long haul trips in idyllic bucket list destinations to shorter breaks in culture-packed cities – but none fit the title of ‘magical’ more so than a trip to Lapland. The genuine excitement that beams across the faces of little ones when they finally get to meet their hero Santa is just so wholesome, and undoubtably a memory that will stay with them forever. On a personal level, my favourite part was the enchanting reindeer sleigh ride over the crisp white snow with only the jingling sound of the sleigh bells to be heard – an experience that was truly exclusive to a Lapland holiday.”

Luna Webb

“I’ve now been in the travel industry just shy of 10 years... time really does fly when you’re having fun! My favourite thing about working specifically within the Lapland sector is the fact that this magical location looks exactly as you would imagine (and then some) – a genuine Christmas wonderland setting that never gets old. The picturesque snowy covered trees partnered with the excitement that you can just feel in the air, instantly overwhelms me with pure joy every single time I arrive. My favourite experience is undoubtedly the Christmas Sparkle expedition, where you can meet the stunning reindeer in their natural habit and feed them their favourite snacks by hand! What truly makes this experience so beautiful however is watching first-hand how well looked after and cared for these majestic animals are. You can see the happiness and contentment in their eyes and the passion for their well-being and safety from their friendly handlers is palpable. I am counting down the days for my next visit and cannot wait to make more unforgettable memories in this magical little paradise.”

Morag Fettes

“I began my travel career back at Glasgow Airport almost 10 years ago. Today, I proudly represent Santa Claus Trips, and have done for over 5 years now. During this time, I have acquired a genuine passion for Lapland holidays and the excitement they create. From the second you arrive you are taken aback by the stunning landscapes and awe-inspiring scenery that is truly unique to a Lapland holiday. Undoubtably, my favourite excursion has to be the Husky Safari. The feeling you get once you encounter the pure power that is generated by a team of these astonishing animals is simply breath-taking and getting the opportunity to ‘mush’ my own sleigh will stay with me forever. A truly exhilarating holiday experience that I would recommend to anyone!”